If you are receiving the error: "You cannot change `legal_entity[first_name]` via API if an account is verified. Please contact email@example.com if you need to change the legal entity information associated with this account." when updating your financial settings, it means that your payment processing account was verified under a different name than that of your current account.
There are a few options here:
- If you are trying to change the Financial Representative on your account, there is no danger in leaving an old representative. This is needed for one-time verification only, and should not affect anything, even if the financial representative is no longer a part of your organization.
- If the Financial Representative's account name or details have changed, change these back to the original details that were listed when the account was verified.
- If you still need to change the details, contact us directly and we will get in contact with our payment processor to change these for you.