Help Center and FAQ

What is the TrueSkill Rating?
Standings on the Rankings page are ordered by TrueSkill rating, a system developed by Microsoft that is used for many games on XBox Live and PC. The TrueSki...
Wed, 18 Mar, 2015 at 2:37 PM
Field Availability
Allocating time is required to generate a schedule. The locations and times allocated will be shared across all schedules. Allocation information is ...
Mon, 6 Oct, 2014 at 6:30 PM
Standings Order and Tiebreakers
Event coordinators can specify how standings are ordered and how tiebreakers are determined in the "Event Info" section of an event, under "...
Tue, 15 Oct, 2019 at 12:09 PM
Uploading a Schedule
When creating a schedule for an event, you have the option to upload a file (.csv) to add games, rather than building them in the Schedule Admin. You have ...
Wed, 20 Mar, 2019 at 12:57 AM
Schedule Admin
The schedule admin is where you can create schedules for your event. The schedule admin is only available for these event types: Competition, Hat Tournament...
Thu, 25 Apr, 2019 at 6:19 PM
How to Enter a Bye For a Team In a Bracket
A bye is a skipped game, where a team automatically advances to the next round of the bracket without playing. Here's how to create a bye: ...
Thu, 4 Feb, 2016 at 2:42 PM
Carry Over Results
Sites that wish to use carry over results should first contact support at support@usetopscore.com. Carry over results are used when you wish to create a...
Tue, 16 May, 2017 at 10:55 AM
Allow Teams to Schedule Their Own Games
Allowing teams to schedule their own games is an optional feature that must be manually activated by our support team.  To get started, open a ticket wi...
Thu, 20 Sep, 2018 at 11:02 AM
Create Round Robin or Pool Play after Bracket Play
Some events have round robin or pool play concurrently or after bracket play.  For example, a tournament may have the bottom three teams in a playoff play a...
Thu, 25 Apr, 2019 at 6:38 PM