User Accounts can be imported to your site by navigating to Admin > Settings > Import.

Required Information

  • Email Address
  • First Name
  • Last Name
  • Gender (must use "male" or "female")
  • Culture (a two-letter language code (lowercase) and a two-letter country code (uppercase), connected by an underscore. For example: en_US or fr_FR)

Optional Information

  • Birth Date
  • Address
  • Phone Number
  • Membership Name & Expiration Date (use separate columns, but you must specify both or neither)
  • Member Identifier
  • Is Child


You may upload a .txt or .csv file matching the following format:

Email Address, First Name, Last Name, Gender, Culture, Birth Date, Address, Phone Number, Membership Name, Membership Expiration Date, Member Identifier, Is Child


1) .txt file to upload 2 new accounts looks like this:,Chase,Utley,male,en_US,10/16/1982,"1 Citizens Bank Way, c\o Chase Utley,Philadelphia,PA,19148",(267)571-9320,Bob,Player,male,en_US,"123 Fake Street,2nd Floor,Somewhere,AK,12345"

2) .csv file to upload 3 new accounts looks like this:

**Note: if a user already has an account with any site on the TopScore network or any associated sub-platforms, the user will not be imported.