Importing User Accounts
You can easily import user accounts into your site by going to:
Admin > Settings > Import
Required Fields
Make sure your file includes the following required information for each user:
Email Address
First Name
Last Name
Gender — Must be one of:
man_boy
woman_girl
Culture — Format as
language_country
(e.g.en_US
,fr_FR
)Language = 2-letter lowercase code
Country = 2-letter uppercase code
Optional Fields
You may also include the following optional fields:
Birth Date — Format as
MM/DD/YYYY
Address
Phone Number
Membership Name and Membership Expiration Date
(These must be included together — either both or neither)Member Identifier
Is Child — Must be
yes
orno
Required for users under age 13
Important: To group child and parent accounts into a family:
First, import the parent account
Then, import the child in a separate upload
The child's email must match the parent's email
Emergency Contact Info (all three required if included):
Contact Name
Contact Phone Number
Contact Relationship
File Format
You can upload a .txt
or .csv
file. Each line represents one user.
Column Order:
Email Address, First Name, Last Name, Gender, Culture, Birth Date, Address, Phone Number, Membership Name, Membership Expiration Date, Member Identifier, Is Child, Contact Name, Contact Phone Number, Contact Relationship
Formatting Tips:
Enclose fields with commas in quotes (
" "
)Use MM/DD/YYYY format for dates
Non-numeric characters in phone numbers are ignored
Ensure consistency in field names and values
Important Notes
If a user already has an account with any site on the TopScore network, they will not be re-imported.
If you include emergency contact info, all three fields must be provided.
For family grouping, import parents first, then children in a separate file with matching email addresses