Help Center and FAQ

Downtime Communication Policy
We understand our clients rely on us to keep their systems operational. Sometimes, we need to plan outages to upgrade our application. Additionally, due to ...
Thu, 9 Aug, 2018 at 11:18 AM
Feature Communication Policy
Continual upgrades and development of our application is part of providing the best service possible to our customers. The following is our communication po...
Thu, 19 Mar, 2015 at 6:04 AM
Privacy Policy
Our up-to-date privacy policy is located here:
Thu, 4 Feb, 2016 at 11:43 AM
Support Hours, Priorities, and Service Level Agreements
Hours The support desk maintains regular business hours of 9 AM to 5 PM Eastern, Monday through Friday. Tickets and calls will be responded to only duri...
Tue, 30 Oct, 2018 at 11:06 AM