Help Center and FAQ

How Do Family Accounts Work?
Family accounts link accounts together in the system, so that adults can register, pay for, and sign waivers on behalf of youth.  To view your family, h...
Tue, 2 Apr, 2019 at 8:31 AM
Using Wildcard URLs
A Wildcard is a URL in the TopScore platform that dynamically updates depending on which user is accessing it. If they have a profile set up with an organ...
Tue, 24 Oct, 2017 at 8:19 AM
Custom Gender Fields
If enabled for the organization, site administrators have the ability to select custom gender fields for their organization's participants.  To upda...
Thu, 10 May, 2018 at 5:40 PM
Sync Your Schedule to Google Calendar, Outlook, or iCal
The Calendar Sync feature allows you to sync your game and event schedule to your Google Calendar, Outlook, Apple iCal, or any other calendar that accepts ....
Wed, 19 Sep, 2018 at 7:51 PM
User Account Status
Site administrators can go to a user's account page > Permissions & Status to manage the status of the account. There are four possible statuses:...
Sat, 26 Nov, 2022 at 9:19 AM
Account Privacy
Users may manage their privacy settings by going to their account page > Preferences & Privacy. Youth accounts (under 18 years old) are create...
Thu, 30 Nov, 2023 at 4:11 PM
Admin Notes & Flags
Admin Notes Available in a participant's Profile under the About section on the sidebar, Admin Notes are a text field that allow admins to store i...
Thu, 12 Dec, 2024 at 10:35 AM