Help Center and FAQ

How Do I Get "Full Association" Status for Imported Accounts?
What is full association? This is a security feature to prevent unauthorized access to personal information stored in a player's account. Some o...
Thu, 4 Feb, 2016 at 11:38 AM
Hide Pages from the Navigation Menu
You can create pages on your site that are not visible on the menu bar. This can be useful, for example, if you create a button/link to a page, and don'...
Wed, 2 Dec, 2020 at 10:29 PM
How to Get the Most Out of Your Site Logo
The logo is the first thing a visitor typically notices about your site, so it's important that it looks good.  The best site logos have transpa...
Thu, 4 Feb, 2016 at 11:16 AM
How Do Tags Work?
A tag is a label or attribute that you can insert with the creation of an event or a post.  It will look like #boys, #winter, #WFDF, etc. Tags are a...
Tue, 23 Feb, 2016 at 3:17 PM
Network Sites
Adding a site to a network has a number of advantages, especially for organizations with one parent site and a number of sub-organizations who also want the...
Tue, 6 Jun, 2023 at 9:23 AM
Custom Domain (URL) Setup
There are several ways to configure your DNS servers, and you'll have to decide which one works best for you. We think the first option is probably bes...
Mon, 10 Feb, 2020 at 9:24 AM
How Do 3rd-Party Network Sales Work?
Note: a formal merchandise program is only available for organizations on our Ultimate Central service at the moment. If you are interested in selling merch...
Tue, 7 Dec, 2021 at 9:02 AM
Editing a Page's History
Reverting to an older version of a page: If you've made a change to a page that you want to roll back we've got you covered! 1. Click an ...
Thu, 4 Feb, 2016 at 11:14 AM
Surveys
Surveys can be used to collect information from the participants in your events. You can access Surveys from the tabs available in the Admin > Communi...
Wed, 3 Feb, 2016 at 9:24 PM
Editing Your Cart and Invoice Page
Our default checkout cart and invoice pages give you all the information you need about transactions, but sometimes you'll want to customize what people...
Mon, 24 Aug, 2015 at 1:04 PM