Help Center and FAQ

How Do I Get "Full Association" Status for Imported Accounts?
What is full association? This is a security feature to prevent unauthorized access to personal information stored in a player's account. Some ...
Thu, 4 Feb, 2016 at 2:38 PM
Hide Pages from the Navigation Menu
You can create pages on your site that are not visible on the menu bar. This can be useful, for example, if you create a button/link to a page, and don'...
Thu, 3 Dec, 2020 at 1:29 AM
How to Get the Most Out of Your Site Logo
The logo is the first thing a visitor typically notices about your site, so it's important that it looks good.  The best site logos have transp...
Thu, 4 Feb, 2016 at 2:16 PM
How Do Tags Work?
A tag is a label or attribute that you can insert with the creation of an event or a post.  It will look like #boys, #winter, #WFDF, etc. Tags are a...
Tue, 23 Feb, 2016 at 6:17 PM
Network Sites
Adding a site to a network has a number of advantages, especially for organizations with one parent site and a number of sub-organizations who also want the...
Sun, 24 May, 2015 at 12:56 PM
Custom Domain (URL) Setup
There are several ways to configure your DNS servers, and you'll have to decide which one works best for you. We think the first option is probably be...
Mon, 10 Feb, 2020 at 12:24 PM
How Do 3rd-Party Network Sales Work?
Note: a formal merchandise program is only available for organizations on our Ultimate Central service at the moment. If you are interested in selling merch...
Tue, 4 Dec, 2018 at 8:00 PM
Editing a Page's History
Reverting to an older version of a page: If you've made a change to a page that you want to roll back we've got you covered! 1. Click a...
Thu, 4 Feb, 2016 at 2:14 PM
Surveys
Surveys can be used to collect information from the participants in your events. You can access Surveys from the tabs available in the Admin > Communi...
Thu, 4 Feb, 2016 at 12:24 AM
Editing Your Cart and Invoice Page
Our default checkout cart and invoice pages give you all the information you need about transactions, but sometimes you'll want to customize what peopl...
Mon, 24 Aug, 2015 at 4:04 PM